Checking in and out

• Reception: open 24 hours a day, 365 days a year. To make sure that guests are free to come and go while keeping the facilities secure, the doors are locked at night, but reception is open day and night.
• Check in time: from 3.30 pm (4.30 pm on the weekend)
• Check out time: 9.00 am (10.00 am on the week end)
  
• All groups are welcomed personally by a Ciarus staff member who ensures that they are comfortably settled in
• On arrival, allow 10 minutes for a discussion with your group supervisors, plus 10 minutes for the projection of our welcome video to the whole group
• Access: Ciarus is set in the city centre, close to bus and tram stops
• Connections between Ciarus and the railway station or airport
• Travellers can be dropped off in front of Ciarus; free, though not supervised, parking spaces for buses are available in the neighbouring streets
• Garage for bicycles (ask before you arrive)

Access for disabled persons

In accordance with its values, Ciarus refuses exclusion, and particularly that of disabled persons: it is one of the first places in Alsace to obtain "Tourism and Disability" approval, for welcoming those with physical and mental disabilities. Apart from disabled access, four rooms with three special beds for persons with reduced mobility are available.

Formulae and seasons

Ciarus is very heavily booked during Parliamentary sessions. This is the high season for us. For groups, we offer several half-board or full-board formulas for which the services are provided at Le Plateau.