F.A.Q.

The reception team, all of whom speak at least three languages, will be on-hand to help you. You'll receive a free city map and a few great ideas for your visit to Strasbourg.


Things to see and do in Strasbourg

We offer a comprehensive catering service, with breakfast, lunch and dinner served in our self-service restaurant. And if you're feeling peckish, we have vending machines in the hall and a snack service at the bar. Why not try one of our delicious burgers?


Find out more about the Ciarus self-service restaurant

Yes, of course!


We sell stamps and post cards at reception, and there's a post box in the hall. Just leave your mail with us, we'll do the rest!

We provide all the bedding and towels you'll need, included in the price. We also have lifts available to help you get those heavy bags up to your room.

You'll need to vacate your room by 9 am on weekdays, or by 10 am at the weekend. There's a free luggage storage facility for all guests.

Breakfast: 7 am to 9 am on weekdays, and 7:30 am to 10 am at the weekend.


Lunch:
11:45 am to 1:30 pm (groups will be allocated a specific time).


Dinner:
6:30 pm to 8 pm.

Ciarus has its very own bar, and it's a great place to meet people and get your evening off to a flying start. Ciarus is just 5 minutes from the city centre and Strasbourg's best night-time spots. The reception is open between 7 am and 10 pm. Remember to let the reception staff know if you're heading out for the night. There's a security guard on duty at night to let you in when you get back.

No. Here at Ciarus, each room has its own bathroom with shower and toilet.

We have safes available at reception for you to store your valuables. And it's a free service!

Smoking is strictly prohibited indoors at Ciarus. We have ashtrays for you to use if you wish to smoke outside.

Check-in is from 3:30 pm. We have a free luggage storage facility, which you can use any time of day.

Cars and motorbikes: Ciarus has a paid car park.


Bicycles: you can leave your bike in our sheltered, closed garage.


Coaches: there's a coach drop-off point outside Ciarus. Coach drivers will receive a special map on arrival. The nearest car park is just 5 minutes from Ciarus.

There's free Wi-Fi in all the communal areas on the ground floor and first floor.

Pets are not allowed at Ciarus, except for registered guide dogs.

CIARUS

7 Rue Finkmatt
F-67000 Strasbourg
+33 (0)3 88 152 788

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F.A.Q.